Privacy Policy

We at Atelier ORMAN care about your privacy as a customer. This means that we handle your pesonal data according to current legislation and we want to be transparent about how any data that you share with us is processed. This privacy policy describes what personal data we collect from you and how we use your personal data. The privacy policy also describes your rights and how you can exercise them. 

 

COLLECTION, ACCESS & PROCESSING OF DATA

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. With your permission, we may send you emails about our store, new products and other updates.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. This information is used to create a better experience when visiting the website, as well as informing you about your account and products. 

Your data may be shared within Atelier ORMAN. We never pass on, sell or swap your data for marketing purposes to third parties outside Atelier ORMAN. However, data that is forwarded to third parties, is only used to provide you with our services.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@atelierorman.com.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For further information about how your data is processed for these purposes, you can read Shopify’s Terms of Service or Privacy Policy.

THIRD PARTY SERVICES

In general, the third party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

CUSTOMER RIGHTS

Right to access:
You have the right to request information about the personal data we hold on you at any time. Please contact us at info@atelierorman.com for us to provide you with your personal data via e-mail.

Right to portability:
Whenever Atelier ORMAN process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right to rectification:
You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed.

Right to erasure:
You have the right to erase any personal data processed by Atelier ORMAN at any time except for the following situations
– you have an ongoing matter with Customer Service
– you have an open order which has not yet been shipped or partially shipped
– you have an unsettled debt with Atelier ORMAN, regardless of the payment method
– if you are suspected or have misused our services
- if you have made any purchase, we will keep your personal data in connection to your transaction for bookkeeping rules

Your right to object to processing based on legitimate interest:
You have the right to object to processing of your personal data that is based on our legitimate interest. Atelier ORMAN will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.

Your right to object to direct marketing:
You have the right to object to direct marketing.

You can opt out from direct marketing at any time by contacting us at info@atelierorman.com. 

Right to restriction:
You have the right to request that Atelier ORMAN restricts the process of your personal data under the following circumstances:
– if you object to a processing based on Atelier ORMAN's legitimate interest, Atelier ORMAN shall restrict all processing of such data pending the verification of the legitimate interest.
– if you have claim that your personal data is incorrect, Atelier ORMAN must restrict all processing of such data pending the verification of the accuracy of the personal data.
– if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead
– if Atelier ORMAN no longer needs the personal data but it is required for your to make defending legal claims.